Policies and Guidelines

Trinity Catholic College is a signatory to The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 and is also a member of the NZ Schools International Education Business Association (SIEBA), ensuring best practice in pastoral care of international students.


International Students Policy

Fees Protection Policy 

Refund Policy

Complaint and Grievance Procedure


NZ Ministry of Education/NZQA:

iStudent Complaints Service

Code of Practice - English full version

Code of Practice Summary - German

Code of Practice Summary - Japanese

Code of Practice Summary - Thai

Code of Practice - Vietnamese

Code of Practice - Spanish